Shipping Policy
# Shipping Policy
Free shipping on all Australian orders.
Delivery Timeframes
| Service | Estimated Delivery |
|---|---|
| Standard Shipping | 3–7 business days |
| Express Shipping | 1–3 business days |
All orders are dispatched from our warehouse in Victoria, Australia. Delivery timeframes begin from the date of dispatch and may vary depending on your location.
Order Processing
Orders placed before 12 pm AEST on business days are typically dispatched the same day. Orders placed after 12 pm or on weekends/public holidays will be dispatched on the next business day.
Tracking
A tracking number will be emailed to you once your order has been dispatched. You can use this to track your delivery via Australia Post.
Delivery Issues
If your order has not arrived within the estimated timeframe, please contact us at support@cushnsoft.com and we will investigate with the carrier.
PO Box & Parcel Locker
We can deliver to PO Boxes and parcel lockers Australia-wide.
International Shipping
We currently ship within Australia only. For international enquiries, please contact us at support@cushnsoft.com.
