Privacy Policy

# Privacy Policy

CushnSoft Pty Ltd (ABN 53 665 151 333) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We may collect the following personal information when you interact with our website or place an order:

Contact details: name, email address, phone number, shipping and billing address

Payment information: processed securely via Stripe — we do not store your credit card details

Order history: products purchased, order dates, and transaction amounts

Website usage data: pages visited, browser type, IP address, and cookies

How We Use Your Information

We use your personal information to:

Process and fulfil your orders

Send order confirmations and shipping notifications

Respond to customer enquiries and support requests

Improve our website and product offerings

Comply with legal and regulatory obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Payment processors (Stripe) to process transactions securely

Shipping providers (Australia Post) to deliver your orders

Email service providers to send transactional emails

Legal authorities if required by law

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted through our website.

Your Rights

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Opt out of marketing communications

To exercise any of these rights, contact us at support@cushnsoft.com.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Governing Law

This privacy policy is governed by the laws of the State of Victoria, Australia.

Contact Us

If you have questions about this privacy policy, contact us at:

CushnSoft Pty Ltd

ABN 53 665 151 333

Email: support@cushnsoft.com